Introduction

Since the development of new communications tools, it is essential that we pay special attention to issues of privacy. That’s why we are committed to respecting the confidentiality of any personal information we gather.


Collection of personal information

We gather the following information:

  • Family name
  • First name
  • Postal address
  • Postal code
  • Email address
  • Telephone/fax numbers

Any personal information we collect is gathered via interactive forms that you may use on our website. As indicated in the following section, we also use cookies and/or log files to gather information that concerns you.


Interactive forms:

Your personal information is collected by means of forms, such as:

  • Order form

We use the information thus collected for the following purposes:

  • Information/Promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected via the interaction you may have with our website, for example:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information thus collected for the following purposes:

  • Correspondence
  • Information or promotional offers

Right of opposition and withdrawal

The gathering of your personal information by us is subject to your right of opposition and withdrawal.
The right of opposition is defined as the ability of users to refuse to allow their personal information to be used for certain purposes, as mentioned prior to collection.

The right of withdrawal is defined as the ability of users to request that their personal information shall not appear in, for example, a mailing list.

In order to exercise these rights, you can contact Tri-O-Bac : 
Address: 1044 Rue Patenaude, Ste-Julie J3E 2E1
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: (514) 642-8244
Website: www.triobac.com/


Right of access

We recognize a right of access and rectification for any persons concerned who wish to consult, modify or delete any information that concerns them.
In order to exercise these rights, you can contact Tri-O-Bac:
Address: 1044 Rue Patenaude, Ste-Julie J3E 2E1
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone: (514) 642-8244
Website: www.triobac.com/


Security

The personal information we gather is kept in a secure environment. Trio-Bac employees are required to respect the confidentiality of your information.
In order to ensure that your personal information is secure, we use the following modalities:

  • SSL Protocol (Secure Sockets Layer)
  • Access management – authorized person
  • Access management – person concerned
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure that your transactions with us are secure. However, since no single mechanism can provide complete security, some degree of risk is always present whenever the Internet is used to transmit personal information.


Legal notice

We are committed to respecting the legal provisions outlined in: 
Canadian legislation


 

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